We are super excited to announce our Ramsgate branch has won GOLD at the British Property Awards for YET ANOTHER YEAR making our total awards so far this season an amazing thirteen wins!
Customer service is at the heart of everything we do. We work tirelessly to make sure our clients have the best possible experience, whether they are buying, selling, letting, or renting a property. That’s why we are immensely proud to see that our hard work and determination have been recognised in the industry.
THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency awards providers, as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level.
The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels.
Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our award has also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time.”
“Agents who go that extra mile and provide outstanding levels of customer service are rewarded with our accolade, which acts as a beacon to highlight these attributes to their local marketplace.”
An award-winning estate agent can make all the difference to your home sale – in fact, it could DOUBLE your chances of a successful sale. CLICK HERE to read our blog about why this is.
We promise to keep up the good work we’ve done for the wonderful community of Ramsgate and will be aiming for another win next year! Thank you to all of our wonderful customers who have entrusted us with their home sale or let and contributed towards helping us be the best estate agents we can be.
For a customer service award-winning agent, look no further. If you’re thinking of buying, selling or letting a property, get in touch today! We’re here to help.
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