Data Protection Act 1998
Personal data retained from work we have undertaken or are currently engaged in, or because we believe that clients may be interested in receiving material from us about our business and services, is held on our database in accordance with the Data Protection Act 1998.
Oakwood homes are committed to protecting your privacy as regards the data you register with us when using our site.
However, as no data transmission over the internet can be guaranteed to be 100% secure we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
From time to time we may provide your data to our Customer Services Department for analysis so that we can monitor and improve the service we provide to you.
Your data may be used for the purposes of providing you with information and services related to the house buying process from Oakwood homes and its subsidiaries.
We do not share, sell, trade or rent your personal data outside the Oakwood Group. We may choose to do so in future with selected third parties whose products and services you may find interesting. If you do not wish your data to be shared with third parties please inform your nearest branch.
Third-party service providers
We engage third-party service providers to perform a variety of business operations on our behalf. In so doing, we may share your personal information with them. We provide our service providers with only the personal information they need in order to perform the services we request, and we contractually require that they protect this information appropriately and not use it for any other purpose. For example, we may rely on a 3rd party service provider to:
• Fulfil your service requests and answer your questions.
• Host our sites and deliver our email or other communications.
• Contact contest winners, manage payments or take other actions on our behalf.
• Analyse our data, sometimes combined with data from other sources, to send you communications.
• Conduct research and analyse data to improve our products, services and sites.
• Perform other services that we request.
Where permitted by law, we combine personal information about you that Oakwood homes has collected with personal information about you that a business partner has collected so we can jointly send tailored promotional communications to you. In such instances, our business partner will not be permitted to use Oakwood homes data or the combined data for its own, independent marketing purposes. Our service provider will only be allowed to use the combined set of information to send you joint communications that we hope will be of interest to you. If you prefer not to receive these joint communications, you can always opt out by following the instructions provided in any such communication or through this Privacy Statement. You may request a list of all third-party service providers by contacting us on GDPR@oakwoodhomes.biz
Information about your visit to our websites is gathered by Google Analytics and Facebook for the purposes of targeting advertising and website tracking. No personally identifiable information is collected by these systems; their own Terms and Conditions forbid it. Instructions for opting out of these services can be found at https://tools.google.com/dlpage/gaoptout for Google Analytics and http://www.aboutads.info/choices/ for Facebook.